About Payments

We currently accept the following payment methods:

Bank and credit cards:

  • Visa
  • Mastercard

PayPal

Fast and secure payments via PayPal. You will be redirected to the PayPal website to complete the payment.

Klarna

Klarna is available as a payment method at checkout.

Apple Pay

Apple Pay is available as a payment method at checkout.

Google Pay

Google Pay is available as a payment method at checkout.

 

Many customers are worried about security when ordering online. Here we provide answers to some frequently asked questions:

What is the Card Security Code or credit card verification number?

It is also called the CVV2 number and consists of 3 numbers that can be found on the back of the card, at the end of the field reserved for a signature. Each card has its own verification number and its purpose is to protect the cardholder from credit card fraud.

Do you check for card fraud?

We have several policies in place to detect fraudulent activity. Security is controlled by all parties – Snus Direct, PayEx and the involved banks.

What is PayEx?

For all credit card payments, Snus Direct has chosen PayEx as its partner, which is Sweden's leading payment service provider (PSP). PayEx processes all credit card information and all PayEx transactions are encrypted using SSL (Secure Socket Layer) technology to protect customers' personal information and credit card information.

Is it safe to shop at Snus Direct?

Communication between you, us and PayEx is always encrypted when sending card information. Our security level is the highest possible, and Snus Direct never processes or stores any credit card information.

Why was my payment unsuccessful?

If you notice that your card payment does not go through for some reason, we recommend contacting our customer service via email customerservice@snusdirect.eu to find out what went wrong.

If the issue occurs with another payment method, such as PayPal, Klarna, Apple Pay or Google Pay, you may also need to contact the relevant payment provider or your bank directly for further assistance.