Return Policy

Return Policy

SnusDirect.eu return period is 14 days starting from the day you receive your order.

SnusDirect.eu shall, if under the jurisdiction of our return policy, refund you what you have paid for the product and/or service as soon as possible, but latest when the products has been returned to us, or when you have provided proof that the products has been sent back (e.g. tracking information showing the status and the correct return address). You are obliged to pay for the return delivery of the product. SnusDirect.eu will pay to send replacement products and/or services when neccersary.

You must inform us before returning your order using the form below. You do not have to indicate the reason for doing the return if it is within the return period. The return period is counted from the day you received the full, or a significant part of the order.

You do not qualify for our return policy if:

• The service you have bought was commenced with your consent during the return period.
• The price of the service purchased fluctuates with the financial market (ie Stock options).
• Due to the physical nature of the service, it is not returnable.
• The seal of authentication of the product has been broken/opened.
• The product you have purshased is a customized product or has been customized on your request
• The product you purshased perish quickly (within 14 days)

When returning a product/service:

• You are obliged to keep the product/service in the same condition as when delivered.
• You must not have used the product/service, however you have the right to investigate the condition the product was in when delivered. If damage or harm is caused to a product while investigating it, the product does not qualify for the return policy.

The products you want to return should be sent to the following address:

MaKe WeBo AB
c/o Ackro ApS
Smedeland 9-11, Gate 13
2600 Glostrup
Dänemark